Service Directory

  • Overview

Service - Extending to life

Sicher believes that after-sales service is an extension of elevator quality. The elevator profession of Sicher not only reflects in superb product performance and excellent process quality, but also covers every detail like: installation, maintenance and other service. Sicher will provide you with professional, timely, meticulous, caring service.

* Spare parts library
Equipped spare parts are provided for yours, accessories can be resolved within 2 hours, and within 24 hours to solve the precious accessories support.
* Free service hotline
Services Department has set customer service center (One Call), when the elevator fails, passengers do not have to panic accordance dial the elevator telephone (400-887-5898), the call center will immediately send local staff restore patency. The call center is also provided with the exploration, installation, pay ladder, use, maintenance and other services, and from time to time with our valued customers to track the progress of the interviews and engineering. At the same time, if you have a complaint can also call the above telephone number.
* Free technical support and training
Provide services after the product is delivered, installed in the product the finished delivered, we will send experts and users exchange and training, to explain the use of elevators, the day-to-day management attention matters. We welcome your organization staff ready to learn.
* Continued routine maintenance
Every fortnightly preventative routine maintenance (cleaning, lubrication, adjustment) to ensure that your company's elevator to stable operation.
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Installation Guide

  • Process
Which reasons caused the phenomenon of car door not closed?

1、Light curtains or safety trigger plate action

2、Open the door button action

3、The outer call button stuck

4、Closed-position signal malfunction

5、Overloading the switching action

6、The motherboard fault protection

7、The motor temperature protection action

8、Door operator breakdown

9、Closing door relay breakdown'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),12)||'

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Method 1 : Direct Dial Tel : 0572 -3787198 400-887-58988

Method 2 : Please Inquire to：srh@sicher-elevator.com, we will give reply within 3 working days

Method 3 : Please leave a message to us, the staff will get back to you as soon as possible.

Name： Content：
Tel：
E-MAIL：
Subject：

Maintenance Guide

  • Apply a Quickly Help
If your elevator needs maintenance service, you can contact the location marketing outlets of Sicher elevator , and our skillful engineers will help to provide you with professional service who know performance and structure of Sicher elevator thoroughly.

Method 1 : Direct Dial Tel :0572 -3787198 400-887-5898

Method 2 : Please Inquire to: srh@sicher-elevator.com, we will give reply within 3 working days

Method 3 : Please leave a message to us, the staff will get back to you as soon as possible.

Name： Content：
Tel：
E-MAIL：
Subject：